Full SSH "root" access to your server is REQUIRED, as well as FTP / Cpanel access. Please make sure that you have and can provide SSH "root" access before ordering this service!
In Linux and UNIX, the root account is the name for the system administrative account, which has full permissions to perform any task available on the server . The administrative account name is always "root" and has a user ID of 0. SSH root access is NOT same thing with Cpanel / WHM / Plesk / Virtuozzo / DirectAdmin / etc administrative Access. SSH root access is NOT the same thing with normal user SSH access. In 99% of the cases, you only have "root" access if you have a Dedicated Server or VPS (Virtual Private Server).
Refunds will not be given for reasons surrounding the client's lack of knowledge of the service's terms & requirements. In other words, if you purchase this service and realize that you can't provide SSH ROOT ACCESS, we won't be able to refund you.
- After performing the Server Setup Service, we always test and upload all major video formats, making sure that all videos are converted and played fine. You will be asked to test and confirm, and only then we can declare the Server Setup Service completed. We will NOT be responsible and will NOT provide FREE support if the script stops working due to your later modifications or server configuration changes.
- Due to a high demand, the Server Setup Service may take upto 2 working days to be completed. Statistically, most Server Setups are performed in less than 12 hours.
- Server Setup service does not include Script Installation Service. We recommend that you have the script installed before we install the requirements, in order for us to test video conversion when ready.